Privacy Policy

The Transtec Group, Inc. (TGI) is committed to protecting your privacy and ensuring you have a positive experience on our websites. This policy outlines our personal information handling practices for both online and offline data. If you give us personal information, we will treat it according to this policy.

We encourage you to read this privacy policy to ensure you understand TGI’s privacy practices.

This policy covers all websites maintained by TGI and is applicable worldwide. Some of our websites may have their own, possibly different, policies. We encourage you to read this privacy policy and those of all websites you visit.

Collection of your personal information
When TGI collects any personal information on its websites, we will express our need for the personal data at the point of collection. Some of the reasons why we collect your personal information include:

  • Participation in discussion groups (e.g., user forum)
  • Collaboration efforts
  • Registration to membership programs or newsletter subscriptions
  • Provide registered users a more personalized and meaningful experience on the TGI websites.

Uses of your personal information
We will only use your personal information in the way we specified when it was collected. We will not subsequently change the way your personal information is used without your consent. Some of the ways we may use your personal information include:

  • To provide the ability to create personal profile areas and view protected content.
  • To provide the ability to contact you.
  • To provide customer feedback and support.
  • To provide contests, sweepstakes or other marketing promotional activities on the TGI websites. Personal information may be collected to administer those programs
  • To conduct questionnaires and surveys in order to provide better products and services to our customers and end users. Your completion of any questionnaires is voluntary.
  • To understand more about you, allowing us to personalize newsletters and websites to your preferences. For example, allowing you the opportunity to request specific information on products and services that may be of interest.
  • To allow you to forward information to another individual such as a friend or co-worker. TGI does not store the personal information of the third party. We collect the information for the sole purpose of sending a one-time email. If you choose to use our referral service to inform a colleague or friend, we will only ask for a contact name and email address.

Accessing and updating your personal information
We need your help in keeping the personal information you have shared with us accurate and up to date. Please notify us of any changes to your personal information. Most of our sites allow you to make these updates yourself online via a particular program’s member or account pages.

Unsubscribing
Each email newsletter includes instructions on how you can unsubscribe from that particular mailing.

You may also unsubscribe from TGI’s various newsletters by sending a letter, including your name, email address and the title of the marketing material you wish to unsubscribe from to:

The Transtec Group, Inc.
6111 Balcones Drive, Austin, TX 78731
RE: unsubscribe

Non-personal information collection
In some instances, TGI may collect non-personal (aggregate or demographic) data through cookies, web logs, and web beacons. This information is used to better understand and improve the usability, performance and effectiveness of the TGI websites.

Sharing your personal information
We do not sell or rent your personal information to third parties for marketing purposes unless you have granted us permission to do so.

We may share your personal information within TGI for purposes of data processing or storage.

We may also share your personal information with authorized third-party agents or contractors in order to provide a requested service or transaction. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third-party agents with the minimum amount of personal information necessary to complete the requested service or transaction.

We may respond to subpoenas, court orders, or legal process by disclosing your personal information and other related information, if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims.

We may collect and possibly share personal information and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of TGI’s terms of use, or as otherwise required by law.

We will ask you for your opt-in consent to share your personal information with a third party for any other reason.

Personalization
We may customize websites or newsletters for certain users based on the information they previously provided or that was collected through TGI websites in order to enhance the overall web experience.

Security of your personal information
TGI is committed to protecting the personal information you share with us. We utilize a combination of security technologies, procedures, and organizational measures to help protect your personal information from unauthorized access, use or disclosure.

When we transfer sensitive personal data (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.

While we strive to protect your personal information, we cannot ensure the security of the information you transmit.

We recommend you to take every precaution in protecting your personal information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser.

Cookies
TGI websites utilize cookies, although you can still access most of them even if you choose to disable cookies in your browser. Some websites will not allow you to complete certain activities if cookies are disabled.

Current versions of web browsers offer enhanced user controls regarding the placement and duration of both first and third party cookies. Search for “cookies” under your web browser’s Help menu for more information on cookie management features available to you.

Data retention
TGI will not retain your personal information longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

Linked websites
Our websites may provide links to other third-party websites which are outside our control and not covered by this policy. We encourage you to review the privacy policies posted on these (and all) sites.

Forums
TGI forums are public. Please consider this before posting material to them.

Children’s Privacy
TGI does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information on a child under the age of 13, we will delete that data from our systems. TGI encourages parents and guardians to go online with their children. Here are a few tips to help make a child’s online experience safer:

  • Teach children never to give personal information (such as name, address, phone number, school, etc.) unless supervised by a parent or responsible adult.
  • Know the sites your children are visiting and which sites are appropriate.
  • Look for website privacy policies. Know how your child’s information is treated.

Transfer of Personal Information
We may transfer your personal information to TGI in the US or to third parties acting on our behalf for the purposes of processing or storage.

Questions or Comments?
Should you have any additional privacy-related questions or comments related to this privacy policy, please contact us.

Policy Updates
The TGI Privacy Policy has been updated October 4, 2005